User Titles
Under
Users, hover over the Actions dropdown at the far right of the user row you want to edit, this will display menu options. Select the Edit, which will present a modal for editing that user. Enter the appropriate title in the Title, such as “Battalion Chief” or “EMT” etc. Be sure to click the
SAVE button at the bottom of the modal page.
Edit Multiple Users' Titles
Another option is to edit multiple users’ titles at the same time, you can use the Users Spreadsheet, located at the top of the Users section. In here you can enter user titles as needed, just click on the space you want to edit, and enter. You can navigate using: tab(right), shift+tab(left), or the up and down arrows. When finished, be sure to click the SAVE button at top or the bottom of the page.
Under
NarcBoxes hover over the Actions dropdown at the far right of the NarcBox row you want to edit, this will display menu options. Select the Edit, which will present a modal for editing that NarcBox. Enter the “Station Name” and “Station Address” in the appropriate fields. Be sure to click the
SAVE button at the bottom of the modal page.
Under
HQ Management hover over the Actions dropdown at the far right of the HQ Control Panel row you want to edit, this will display menu options. Select the Edit, which will present a modal for editing that HQ Control Panel. Enter the “Station Name” and “Station Address” in the appropriate fields. Be sure to click the
SAVE button at the bottom of the modal page.
Disposal Methods
Under Medications, In the upper tabs strip, click “Disposal Methods.” This page has two sections: “Manner of disposal for Medications used or wasted during log med use transactions” and “Manner of disposal for items retired through the HQ or the online remove Med form (Expired or Recalled).” Each section has a text area to enter verbiage as a “disposal method statement” as pertains to the medication waste (top) or retirement (bottom). If you leave the disposal statement fields empty, default verbiage will be used as described underneath each text area. Each section also lists your Master Medications list with a checkbox to the left of each medication. Check mark each medication that the associated disposal statement is applicable to, within each section. Be sure to click the SAVE button at the bottom of the page.
Important Info
Effective March 9, 2026, the DEA’s final rule regarding the Protecting Patient Access to Emergency Medications Act of 2017 (PPAEMA) dictates strict EMS narcotics management, requiring agency registration, secure, locked storage (in vehicles or stations), and rigorous, cradle-to-grave, electronic or paper record-keeping for all controlled substances. The rules allow for standing/verbal orders, but require detailed documentation of acquisition, transfer, administration, and waste.
The information updates above are integrated into the PPAEMA Reports output, such that these reports will be compliant with the DEA. Without configuring the information above, you may diminish the effectiveness of these reports, if they should be requested. The information above is tracked into the PPAEMA reports only AFTER you finish the configurations. Exporting PPAEMA reports that predate the information above being configured will lack this information.
Comprehensive EMS Controlled Substance Records (§ 1304.03(j))
The rule requires registered EMS agencies to maintain accurate and complete records for every controlled substance received, administered, or disposed of. NarcTrack already captures this data at the individual dose level, ensuring:
- Every medication movement is documented
- Each administration or waste event is traceable
- All activity is fully accounted for under your DEA registration
Record Retention & DEA Accessibility (§ 1304.04) The revised rule requires all inventories and records to:
- Be retained for at least two years
- Be readily available for DEA inspection and copying
- Be maintained by the registrant in an approved format, including electronic systems
NarcTrack’s electronic records meet these requirements while providing secure, auditable access when needed.
Internal Transfers Between Locations (§ 1304.04(a)(4))
DEA now explicitly requires EMS agencies to document controlled substance transfers between registered and designated locations, including stationhouses. While these movements are not considered distributions, they must still be tracked. NarcBox and NarcTrack already document:
- Transfers between vehicles, stations, and registered locations
- Chain of custody throughout internal movements
- Accountability across all agency-controlled locations
Location-Based Recordkeeping (§ 1304.04(a)(5))
Records must be maintained at each registered and designated location where controlled substances are received, administered, or disposed of. The DEA specifically acknowledges that electronic systems are well-suited for EMS operations. Your system supports this requirement by maintaining centralized, location-aware records without adding administrative burden to field crews.
Detailed, Transaction-Level Documentation for EMS
The final rule requires EMS agencies to document, for every dose:
- Drug name, form, and quantity
- Date and time of administration or disposal
- Identity of the administering and authorizing personnel
- Method of disposal, when applicable
Beyond patient care, agencies must also document acquisitions, restocking, internal transfers, and destruction events, with the same level of detail expected of other DEA registrants. The rule also adds a 72-hour notification requirement when designated locations receive controlled substances via restocking or internal transfer.
These requirements align directly with how NarcBox and NarcTrack were designed to function – providing continuous visibility, accountability, and audit readiness across the entire medication lifecycle.
The new rules formalize long-standing industry practices and update them for modern tracking, with particular emphasis on preventing diversion and ensuring accountability during medication restocking and transport. Deployment of physical safebox storage solutions for securing controlled substances, which utilize cloud-based electronic administration, tracking and logging systems such as the NarcBox have become business critical to be compliant and to maintain adherence to PPAEMA regulatory requirements, and to avoid unnecessary diversions.
See the next Knowledge base articles for more information:
Attached below is the section of the Final Federal Register Rules and Regulations for DEA Requirements.