Track Shift Changes and Inventory Audits
Once activated, the
NarcBox can be used to track shift changes and audits.
During
a shift change procedure, select "Shift Change". The Incoming user will enter their PIN/RFID/Bio and then the Offgoing user will enter their PIN/RFID/Bio. If you wish to only allow a single medic to perform a shift change or inventory audit you will need to select that option in your online account (see the green star in the image above).
At this time the door will unlock to check inventory and the NarcBox will show prompts for the next steps depending on how you are tracking medications. For detailed steps doing Shift Change or Inventory Audit for Non-Tagged Medications, Tagged Medications & Pouch you can click on the following links:
At this time, the NarcBox sends the shift change
information to the server (or saves the event if no network connection is
available). The shift change will show up in your account online reporting log with the date and time, the identity of the medics involved and inventory count.
Inventory Audits mirror the Shift Change function very closely. The only difference is the verbiage where Inventory Audit will use PIN 1 and PIN 2 instead of Incoming PIN and Offgoing PIN. Whatever time you set for the shift change to be completed, your employees will have a grace period of 2 hours before and 2 hours after that time to complete the shift change or audit. If the shift change or inventory audit was not done during this window of time, including the grace period, a 'NarcBox did not report a Shift Change or Inventory Audit' message in reporting event or an admin will be notified that one was missed (if the admin has this set up). With a NarcTrak Pro subscription, you have more options with this grace period of time to complete a Shift Change/Inventory Audit. You also have more options of what intervals you would like to set up for the Shift Change/Inventory Audits to happen.
For a step by step video click below (you can find more instructional videos on our YouTube site here:
Shift Change and Inventory Audit Alert Emails-
If you (as an Administrator on the account) wish to receive an email alert for any shift changes that are not occurring as outlined in your set schedule, go to your online account under Settings and Notifications and Alerts to select your desired alerts.
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