HQ and/or Locker Set up

HQ and/or Locker Set up

HQ with Locker Set up

First, please plug in your HQ control panel and your locker (there are 2 different cords supplied with each).
  1. Your HQ Control Panel (with the screen) will require the use of the larger power cord labeled ‘Power to HQ Control Panel’ and is similar to a computer or laptop cord.  
  2. Your HQ Locker will require the smaller 110v wall power cord and is different than the HQ Control Panel cord.


To unlock your HQ Locker:
      On your HQ Control Panel, press Open Locker
      Use the PIN 01234 
      Select the Locker you wish to open and press OPEN
      A green light will turn on at the top of the locker
      Press the black button next to the green light (this releases the lock on the latches) 
      Then push on the latches to open the locker

Adding your HQ Control Panel to your online NarcTrak account:
      Select HQ Management (on the left hand side)
      Select + Add HQ Control Panel   
      Enter the serial number HQ-#### (this can be found on the back of your HQ Control Panel)
      Add additional information (Station, Department, etc) as you see fit. 
            *Your HQ Locker that is paired to this Control Panel will automatically be added to your account
      Click Save 

Then on your HQ Control Panel:
      Press Settings
      Press Maintenance
      Press Sync and receive Sync Successful
     
Now you can use your assigned credentials that were set up online in your NarcBox Account to access the HQ and Locker.

Additional Locker Set up

If you already have an HQ Control Panel and have purchased an additional HQ Locker (1 HQ Control Panel can control up to 6 lockers), follow these steps :
      First, please plug in your your HQ Locker with the smaller 110v wall power cord that is supplied

Next, go online and select HQ Management (on the left hand side)
      Under the heading Lockers make a note of what HQL10### locker numbers you already have

Then on your HQ Control Panel:
      Press Settings
      Press Locker Manager
      Press Scan 
      All lockers nearby will appear under Available NarcBox HQ Lockers
      Make note of the HQL10### locker that is not already in your account
      
Next in your online account:
      Select HQ Management (on the left hand side)
      Under the heading Lockers select +Add Locker
      Enter in the HQL10### and enter a name for your Locker

Then on your HQ Control Panel:
      Press on the HQL10### you just added to your account to select it
      A pop up screen will appear and press Add locker
      The locker will now appear in a menu on the right that is listed as Connected Lockers

Now lets go back and make sure the locker Opens properly (go back to the beginning of this tutorial).

HQ buttons and light functions:

Please notice the 2 black buttons on the right side of the HQ Locker. They do the following:   
      Button on top (by the light) tells the lock on the latches to release after a PIN has been entered correctly on the HQ panel.  
      Button on bottom right side by the power port is the reset button.

The light on top flashes different colors to communicate different things:     
      Flashes green 3 times when the reset button is pushed.
      Solid green light tells you the locker is ready to open.  You need to push the black button (right of the light) to release the latch locks, then push on both latches to open the locker.
      Solid red light tells you the door is unsecure.  
      Slow blue flash (every 60 seconds) tells you the locker is paired to an HQ panel. 


For Troubleshooting with the HQ and/or Locker you can go here.


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