*NEW* - Critical Events and Activity (NTPro only)

*NEW* - Critical Events and Activity (NTPro only)

New for your Reporting page is the Critical Alerts tab.  This is available for all active NarcTrak Pro customers.

Similar to each users Instant Notifications and Alerts, the Critical Alert settings will apply only to the logged in user.  Each 'user/login' will need to set their own Critical Alert options in their Settings.


Critical Events -> Critical Activity
 After you have logged in, click on the Settings on the navigation panel on the left side of the screen, click on the Critical Events tab near the top right.




Select to enable the Critical Event(s) you would like to appear in your Reporting - Critical Activity Tab




When enabled/disabled, the selection is automatically saved and will appear/not appear in your Critical Activity tab every time you log in until changed.  
Also, once a Critical Event is enabled, each time you log in, your new default screen will be the Critical Activity tab (instead of All NarcBox Activity).  You will still have the option to change tabs or search in any reporting tab as usual.




If you have enabled 'RFID Tagged Medication Expired', 'RFID Tagged Medication Expiring Within 30 Days', and/or 'RFID Tagged Medication Expiring 31 to 60 Days,' these will always be shown on the top section of your Critical Activity Tab and can be expanded to Show All detailed information for each Tagged medication.




After the Expired and/or Expiring tagged medications, the remaining of your critical events/activity will appear by date/time (similar to the other reporting tabs).




    • Related Articles

    • Instant Notifications/Alerts and the Device Activity Digest

      ***Please keep in mind, both the Instant Notifications and Device Activity Digest will apply only to the logged in user. Each 'user/login' will need to set their own Instant Notifications and/or Device Activity Digest settings. Instant Notifications ...

    • Set Up Text Alerts (NTPro only)

      This option is available to Account Admins (or Group Admins) with an active NarcTrak Pro Subscription. Contact us if you have any questions or would like to upgrade your account subscription. Go into your account, find your user and hover over ...

    • Mute and/or exclude Missed Audit/Shift Change events when there are no meds in the device (NTPro Only)

      Are you getting too many Missed Inventory Audit/Shift Change alerts when your boxes are 'out of service' and/or contain no medications? We have you covered. We have added 2 new features to help with this. We have added an option in the Instant ...

    • *Introducing our newest NarcTrak Pro System subscription

      You get everything in NarcTrak Pro, including RFID Medication Tags and RFID Security Seals. The RFID Medication Tags and RFID Security Seals can be ordered and shipped in a few clicks, at no additional charge, after logging into your account once ...

    • Temperature Tracking

      The NarcBox is capable of monitoring the temperature of the inside compartment and can send an alert if the internal temperature exceeds configurable limits. This alert will show up on the report log and trigger an email to be sent to admins who are ...