Basic Set Up
Setting up your Login for NarcTrak and submitting tickets
NarcBox.com An Account Administrator will first need to register their Department with NarcTrak (https://narcbox.com/login) by filling out the form found here: https://narcbox.com/register . The Account Administrator's username will be the email they ...
Security Profiles
Security Profiles allow you to set up different rules for access to your boxes. You can set up as many profiles as you want but each of your boxes can only be in one security profile. In this article you will learn how to set up a security profile ...
checkout our additional Standard Features next...
Adding and Editing NarcBoxes
Adding NarcBoxes to your NarcBox account: After you have created your account, go to the "NarcBoxes" tab Click the "Add NarcBox" button Enter the 4 digit serial number of your NarcBox (this can be found on the NarcBox. Either inside by the power ...
HQ and/or Locker Set up
HQ with Locker Set up First, please plug in your HQ control panel and your locker (there are 2 different cords supplied with each). Your HQ Control Panel (with the screen) will require the use of the larger power cord labeled ‘Power to HQ Control ...
How do I mount the NarcBox?
The NarcBox can be secured by drilling through any of the back or side walls (excluding the front or door). We recommend making a template to use for all of your NarcBoxes so they have the same mounting pattern and can be easily interchanged if ...
NarcBox and HQ Quick Start Guide
* The next 4 steps will be online and can be found on the left navigation panel in your NarcBox/NarcTrak account.
Activating and Assigning RFID Cards / Fobs / Stickers
RFID Access Cards, Fobs, or Stickers can be purchased on our shop site here. You can choose which methods you would like your team members to use to access the NarcBoxes in your account by updating the information in the 'NarcBox Security Profiles'. ...
Adding and Editing Users
Adding users to your NarcBox account: After you have created your account, go to the 'Users' section Click the '+ Add User' button Enter a Name and Email address (Employee ID and other contact info is optional) If you are using RFID cards, you can ...
Temperature Tracking
The NarcBox is capable of monitoring the temperature of the inside compartment and can send an alert if the internal temperature exceeds configurable limits. This alert will show up on the report log and trigger an email to be sent to admins who are ...
NarcBox Security Modes
The Narcbox supports 3 security modes, and they are all controlled from the website. The modes are: -Monitor -Secure -Lockdown Switching Modes - Switching the security mode is handled on the website, on the "NarcBoxes" page. Select a Narcbox, and ...
Track Non-Tagged Medication - Basic Setup
Setting up Tracked Medications The Tracked Medication feature can be activated from the website under the Tracked Medication tab through Settings. When these options are enabled, it allows the NarcBox to be used to enter Non-Tagged medication usage ...
Track Shift Changes and Inventory Audits
The Shift Change and Inventory Audit feature is activated on the website under Settings located on the left navigation panel and the Shift Change/Temperature tab. Once activated, the NarcBox can be used to track shift changes and audits. During a ...
Connecting to and Managing WiFi Networks
Connecting your NarcBox to a WiFi connection is as simple as connecting any other modern internet enabled device. The NarcBox supports all 2.4 GHz WEP/WPA/WPA2 type connections as well as enterprise security. Open networks, 5 GHz bandwidth or ...