NarcBox YouTube

This is the link to our YouTube channel which has training and step by step instruction videos to help with using your NarcBoxes and HQs on the daily: https://www.youtube.com/@narcbox1476/featured

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• Welcome to NarcBox!

  Welcome to NarcBox! We would love to answer any questions you have about your all-inclusive narcotic management system. We can help with step by step set up via phone or feel free to head to our website and watch our tutorials. We want you to know ...

• NarcBox Firmware Update Changelog

  3.40.02/03 - 9/29/2023 Fixed manual RFID Entry for Log Med Use. 3.40.00/01 - 9/21/2023 Changes to screen appearance with new fonts, colors, and graphics to create a more intuitive, natural experience. "View Inventory," feature allows you to quickly ...

• Why won’t my NarcBox Sync?

  The NarcBox was unable to "open" the connection to the server. When this happens, the cause can be one of a few things: The WiFi router kicked the connection for some reason - Resetting the box can re-initiate the connection. See How do I reset my ...

• How do I reset my NarcBox?

  There are two ways to reset your NarcBox. Open the NarcBox Door and press the small red or black reset button on the inside of the front panel near the top of the circuit board. This is known as a hard reset which is the strongest form of box reset. ...

• Need a NarcBox repaired?

  Please open a ticket or contact us at support@narcbox.com to determine if your NarcBox needs to come in for repairs. There are some issues that we can troubleshoot and fix in the field. Othertimes there are specific hardware issues on the boxes that ...