NarcBox YouTube

This is the link to our YouTube channel which has training and step by step instruction videos to help with using your NarcBoxes and HQs on the daily: https://www.youtube.com/@NarcBox

• Related Articles

• Welcome to NarcBox!

  Welcome to NarcBox! We would love to answer any questions you have about your all-inclusive narcotic management system. We can help with step by step set up via phone or feel free to head to our Quick Start Guide or watch our NarcBox tutorials. We ...

• NarcBox Firmware Update Changelog

  3.42.39 - 6/10/2025 New - Expired/Expiring tagged meds on sleep screen Alert/Beep if door remains unlocked after going into sleep mode WiFi reconnection rework - cleanup in connection failure cases Updated/Improved Pouch code. More robust. ...

• Why won’t my NarcBox Sync?

  The NarcBox was unable to "open" the connection to the server. When this happens, the cause can be one of a few things: The WiFi router kicked the connection for some reason - Resetting the box can re-initiate the connection. See How do I reset my ...

• How do I reset my NarcBox?

  There are two ways to reset/reboot your NarcBox. Be sure to always wait about 1-2 minutes after a reset for the box to fully reboot, find a connection, etc. Open the NarcBox Door and press the small red or black reset button on the inside of the ...

• NarcBox Firmware Updates

  Current Firmware released is '3.42.39' for V3 NarcBoxes and '1.60.03' for HQ's. For NarcBoxes that are running on anything lower, updating the firmware is recommended for best performance, stability, and access to the latest features. Please see the ...