Set Up Text Alerts (NTPro only)

Set Up Text Alerts (NTPro only)


This option is available to Account Admins (or Group Admins) with an active NarcTrak Pro Subscription.  Contact us if you have any questions or would like to upgrade your account subscription.

  1. Go into your account, find your user and hover over Actions, select 'Edit'




  1. Scroll down on the edit menu and select 'Add Mobile Phone'



  1. Enter your Phone number and then select 'Save'



  1. Go into your 'Settings' and then select 'Personal Settings'
  1. Select 'Send text alerts to this number'




  1. It will then have you verify your number, confirm the number is correct and then select 'Send Code'




  1. Once you receive the code (it will be texted to that number), enter it in the box and select 'Verify Code'




  1. Once that is completed you may turn on any notifications to be sent via SMS


    • Related Articles

    • NTPro Email and Text Notification Highlights

      NarcTrak Pro offers a variety of different notification options. For example, NarcTrak Pro allows you receive not only email notifications but also text messages on any of the options listed in personal settings. This includes alerts when an RFID ...

    • Instant Notifications/Alerts and the Device Activity Digest

      *Please keep in mind, both the Instant Notifications and Device Activity Digest will apply only to the logged in user. Each 'user/login' will need to set their own Instant Notifications and/or Device Activity Digest settings. Instant Notifications ...

    • Not Recieving Notification or other Emails

      If you are not receiving Notification or any other types of emails from us, it could be that our emails are being blocked or flagged on the receiving email server. Many closed .gov email addresses will require you to work with your IT department to ...

    • Enable/Set up Tracked Medication and Pouch

      We have the option to track medications via Non-Tagged, Tagged, or Pouch. If you chose to track via Pouch and/or Tagged Medications please contact us so we can enable your account for one or both of these features. This is typically turned on during ...

    • NarcTrak Pro Billing

      The NarcTrak pro subscription is $6 a month per device. We bill annually to make it easier for everyone. We will also do our best to only bill for active boxes. So if you have spares or rarely used reserves we won't include those. We will start the ...