NarcBox and HQ Quick Start Guide

* The next 4 steps will be online and can be found on the left navigation panel in your NarcBox/NarcTrak account.

• Related Articles

• HQ and/or Locker Set Up

  Set Up: HQ with Locker Set up First, please plug in your HQ control panel and your locker (there are 2 different cords supplied with each). Your HQ Control Panel (with the screen) will require the use of the larger power cord labeled ‘Power to HQ ...

• NarcBox - Audit: Quick Count for Tagged Medications

  Press ‘Audit’ Enter Credential for User 1 - PIN/BIO/RFID Enter Credential for User 2 - PIN/BIO/RFID Press ‘Quick Count’ “Quick Audit Selected?” , press ‘Yes’ Enter the quantity of each medication in the box, press 'Next' (repeat for all medications) ...

• HQ Firmware Update Changelog

  1.60.01/02 - 1/17/2025 Ability to add a virtual locker Change regular syncs to every 3 hours Main syncs will update medication inventory 1.60.00 - 07/04/2024 Rerouted Firmware Update calls - once on this firmware HQ is strictly calling narcbox.com ...

• NarcBox Firmware Updates

  Current Firmware released is '3.41.31' for V3 NarcBoxes and '1.60.02' for HQ's. For NarcBoxes that are running on anything lower, updating the firmware is recommended for best performance, stability, and access to the latest features. Please see the ...

• HQ - Quick Audit Tagged Medications (Shift Change)

  Quick Audit Tagged Medications (Shift Change) *will also include Non-Tagged Medications Select ‘Manage Inventory’ on the home screen Enter User(s) Credentials - PIN/RFID/BIO Select ‘Audit’ If you have multiple lockers, select desired Locker (1 Locker ...