NarcBox and HQ Quick Start Guide
* The next 4 steps will be online and can be found on the left navigation panel in your NarcBox/NarcTrak account.
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Press ‘Audit’ Enter Credential for User 1 - PIN/BIO/RFID Enter Credential for User 2 - PIN/BIO/RFID Press ‘Quick Count’ “Quick Audit Selected?” , press ‘Yes’ Enter the quantity of each medication in the box, press 'Next' (repeat for all medications) ...
HQ and/or Locker Set Up and Troubleshooting
Set Up: HQ with Locker Set up First, please plug in your HQ control panel and your locker (there are 2 different cords supplied with each). Your HQ Control Panel (with the screen) will require the use of the larger power cord labeled ‘Power to HQ ...
HQ Firmware Update Changelog
1.60.00 - 07/04/2024 Rerouted Firmware Update calls - once on this firmware HQ is strictly calling narcbox.com Fixed Log Med Use for non tagged meds to report 2 users Displays Mac Address for WiFi and Mac Address for ethernet (if hardwired) Change ...
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Quick Audit Tagged Medications (Shift Change) *will also include Non-Tagged Medications Select ‘Manage Inventory’ on the home screen Enter User(s) Credentials - PIN/RFID/BIO Select ‘Audit’ If you have multiple lockers, select desired Locker (1 Locker ...
NarcBox Firmware Update Changelog
3.41.30/31 - 12/12/2024-12/19/2024 Update/Improvement on Biometrics data Fix NB Error 66 Reboot on 180 screen rotation 3.41.26/28 - 8/30/2024 Fixed shift change flag clearing on reboot in last half of window Fixed adding new biometrics Fixed 'View ...