How do I reset my NarcBox?

How do I reset my NarcBox?

There are two ways to reset/reboot your NarcBox.  Be sure to always wait about 1-2 minutes after a reset for the box to fully reboot, find a connection, etc.
  • Open the NarcBox Door and press the small red or black reset button on the inside of the front panel near the top of the circuit board.  This is known as a hard reset which is the strongest form of box reset.  Be sure to wait 1-2 minutes before touching the NarcBox screen so the box can do a full reset.
or
  • For NarcBoxes with serial number 2300+ (or if your box has been upgraded): Unplug the power cord for 1 minute or more, once it is plugged back in the box will automatically reset.  Be sure to wait 1-2 minutes before touching the NarcBox screen so the box can do a full reset.
    • or
or
  • For boxes with firmware v2.22+ and under v3.11 : On the NarcBox screen Menu press Settings (Gear Icon) -> System Info -> Tech info -> Maintenance -> Reset
  • For boxes with firmware v3.12+ : On the NarcBox screen Menu press Settings (Gear Icon) -> System -> Maintenance -> Reset
  • For boxes with firmware v3.40+ : On the NarcBox screen Menu press Settings (Gear Icon) -> NarcBox System -> Reset

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