Foreign Device- HQ lockers

Foreign Device- HQ lockers

If you see a foreign device on your locker manager screen, on the left side, this is what you should do:

1) Click on it and select forget/remove.
2) Either scan for lockers again and try pairing the new locker or click repair all lockers if you are trying to repair an old locker.
3) If the foreign device comes up again repeat those steps (it may take a few times of repeating these steps) until the locker shows up in the small box on the right side. If it successfully shows up in the small box on the right side of the screen then you are good to go. If this is giving you trouble or is not working please reach out to us by submitting a ticket, emailing at support@narcbox.com, or call us at 888-627-2269.

      - You can also try doing a ten second reboot and then go back to trying to pair or repair your locker.  

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