Can I still access the NarcBox without WiFi?
Yes, PINs/RFID/Biometrics are stored on the NarcBox and can be opened even if out of WiFi range. The NarcBox will automatically reconnect to WiFi when it is within range and will transmit all NarcBox events that occurred offline.
The only events that require active WiFi is Transfer In and Transfer Out for tagged meds, or Check In and Check Out for Pouches.
Forgot your PIN to access the NarcBox?
There are now two ways to Reset your PIN. Contact your Supervisor/Administrator and they can Reset the PIN online for you NarcBox user can reset PIN via www.narcbox.com/login Note: If you are a user within 2 agencies and use the same email address ...
NarcBox Firmware Update Changelog
3.30.02 - 9/26/2022 HotFix: updated how report saves while WiFi is connected but no data flow. 3.29.991/3.30.00 - 8/19/2022 Required 2 User for Medication Usage at beginning - To fulfill DEA recommendations. Exception if 'Shift Change allowing a ...
Connecting to and Managing WiFi Networks
Connecting your Narcbox to a WiFi connection is as simple as connecting any other modern internet enabled device. The Narcbox supports all 2.4 GHz WEP/WPA/WPA2 type connections as well as enterprise security. Open networks, 5 GHz bandwidth or ...
RFID Access FAQ
Can I use my existing RFID Card? We recommended purchasing either our RFID Access Card, Sticker or Key Fob. This will guarantee the NarcBoxes to work smoothly with the RFID access option without the possibility of any other outside interruptions. ...
NarcBox Security Modes
The Narcbox supports 3 security modes, and they are all controlled from the website. The modes are: -Monitor -Secure -Lockdown Switching Modes - Switching the security mode is handled on the website, on the "NarcBoxes" page. Select a Narcbox, and ...