Firmware Update 3.30.02 and below

Firmware Update 3.30.02 and below

Firmware Update 3.30.02 and below

***Check and perform at least once a month
  1. Press Unlock Door’
  2. Enter User(s) Credentials - PIN/RFID/BIO
  3. Press Settings Gear Icon
  4. Once WiFi Logo is green, press Sync and wait for green checkmark
  5. Press System
  6. Press Maintenance
  7. Press Firmware Update’
    1. If update is available, press Yes and enter User PIN.
    2. If none, pressComplete
  8. Once complete, press Continue to reboot.
    *If the firmware number did not update, press the internal reset button and it should update on reload
  9. After the box has rebooted and the WiFi Logo is green, press Settings Gear Icon'Sync' and wait for the green bar that says "Sync OK"
  10. Once Sync is complete, close the door

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