Firmware Update 3.30.02 and below

Firmware Update 3.30.02 and below

Firmware Update 3.30.02 and below

***Check and perform at least once a month
  1. Press Unlock Door’
  2. Enter User(s) Credentials - PIN/RFID/BIO
  3. Press Settings Gear Icon
  4. Once WiFi Logo is green, press Sync and wait for green checkmark
  5. Press System
  6. Press Maintenance
  7. Press Firmware Update’
    1. If update is available, press Yes and enter User PIN.
    2. If none, pressComplete
  8. Once complete, press Continue to reboot.
    *If the firmware number did not update, press the internal reset button and it should update on reload
  9. After the box has rebooted and the WiFi Logo is green, press Settings Gear Icon'Sync' and wait for the green bar that says "Sync OK"
  10. Once Sync is complete, close the door

    • Related Articles

    • Firmware Update 3.40.00+

      Firmware Update 3.40.00+ ***Check and perform at least once a month Press 'Unlock Door' Enter User(s) Credentials - PIN/RFID/BIO Press Settings Gear Icon Once WiFi Logo is green, press ‘Sync’ and wait for green bar that says "Sync OK" If there is an ...
    • NarcBox Firmware Update Changelog

      3.41.30 - 12/12/2024 Update/Improvement on Biometrics data 3.41.26/28 - 8/30/2024 Fixed shift change flag clearing on reboot in last half of window Fixed adding new biometrics Fixed 'View Inventory' down arrow for more than 5 meds WiFi Improvements ...
    • NarcBox Firmware Updates

      Current Firmware released is '3.41.30' for V3 NarcBoxes and '1.60.00' for HQ's. For NarcBoxes that are running on anything lower, updating the firmware is recommended for best performance, stability, and access to the latest features. Please see the ...
    • HQ Firmware Update Changelog

      1.60.00 - 07/04/2024 Rerouted Firmware Update calls - once on this firmware HQ is strictly calling narcbox.com Fixed Log Med Use for non tagged meds to report 2 users Displays Mac Address for WiFi and Mac Address for ethernet (if hardwired) Change ...
    • Firmware Udpate Error/Problem on Standard Narcbox

      It Updated but does not show a new Version/V number- When you are updating your NarcBox, be sure to have the door open the whole time. When the box reboots to finish the update, it should show you a new version number on the blue screen (below the ...